We offer free shipping to all locations in Canada!
We reserve the right to select the carrier, we normally use Purolator Ground, Canada Post Expedited or Xpress, and UPS Ground.
Please note: we can ship to PO Boxes only with Canada Post.
We ship from Toronto & shipping times are not guaranteed. Typically a package will take 2-7 days to arrive. If you need a guaranteed delivery time please contact us and we will try to accommodate where possible, there may be an extra charge for faster shipping.
All shipping is trackable and fully insured against loss or damage.
You can return your purchase for any reason within 7 days of receipt as recorded by the carrier's tracking system. Please note a few important conditions for returns:
Blankets have to be in new, completely unused conditions with tags on them. We will not accept even slightly used blankets.
You will need a return authorization number from us, please contact us at firstname.lastname@example.org
Return shipping is organized and paid by the customer. Please make sure to properly package the blanket(s) and use a trackable shipping service.
There is no restocking fee.
You can choose between refund or credit (if you wish to exchange for another size or pattern, subject to availability).
If the above conditions are met we will issue refund or credit (your choice) within 7 days of our receipt of the return. Refund is issued to the original payment method and may take a few days to reach your account, depending on the rules of your financial institution. We reserve the right to issue a refund instead of exchange, depending on our inventory levels of the specific pattern(s).